Terms & Conditions

Wanderers’ Flight Club provides email alerts on flight deals. This service is subject to your acceptance of the following terms and conditions. Please read those carefully before subscribing to our service. The Terms & Conditions detail the service and how will we provide this to you as a customer, who we are, how either of the parties can change or end the contract and what steps to take if there is an issue as well as other valuable information.

In these terms, the site / website means: wanderersflightclub.com

Information about Wanderers’ Flight Club

We are Wandering Club Ltd, the owners of Wanderersflightclub.com (website) - for any information please contact us at [email protected] . If we have to contact you we will be writing to you at the email address provided during the registration process. The term “writing” includes emails, as this will be the main type of communication used by us.

The Contract:

A contract between you and us starts when we accept your registration onto our website. After your registration request, we will send you an email to confirm that you are willing to register for our service. The website is aimed and only applicable to flights departing from the UK and intended for users in the UK.

It is free to register for the website - please find further information on wanderersflightclub.com. You can upgrade from the Free subscription to the Premium membership at any time - more information on what you will receive if you change can be found on the website. If you wish to change the length of your membership before the expiry date please contact us via email and we will let you know whether this can be done, on a case by case basis.

Flights cannot be booked via our website. We only provide information on those flight deals, however, any contract that you enter into with an airline or agent is between you and the airline or agent. At no time a contract will be entered into between you and us in regards to the flights or services detailed on our website / email alerts.

Our website might change to reflect any changes in regulatory requirements or laws and / or to implement upgrades aimed at improving our service or security features. These changes will not affect you.

The Service:

We will start sending you emails within 7 working days of your registration to any of the Free or Premium membership. By choosing the Premium membership option you are entering into a contract with us for the period detailed on the registration form. At the end of each period, the period will automatically renew for a period of the same duration until you or we end the contract. As a Wanderer member, you agree that you will only use our services for your own personal benefit.

If our service is affected by an event outside our control then we will contact you as soon as possible informing you of the situation that occurred. Provided we do this we will not be liable for the service being affected. If the issue persists you may contact us to end the contract and receive a pro-rata refund for the period when our service was affected. In some situations, we might have to suspend the use of our website for purposes such as: solving technical issues, technical changes, updates, restructuring of our site. Unless there is an urgent need to suspend our service, you will be contacted in advance regarding any changes that might occur. If the suspension in our service lasts more than 30 days we will adjust the price accordingly, making sure our Wanderer members do not pay for this period. You may contact us to end the contract if our service has been suspended / we announce that our service will be suspended for a period of 6 calendar months - in which case we will refund any sums you have paid in advance / for the period after you end the contract.

If you do not pay for the services on time (this might happen when the automatic renewal is due to take place however your debit / credit card information is expired) and you still do not make payment 7 days after our final reminder, we may suspend supply of our services until payment has been made. An email announcement will be sent out to you to let you know that we will be suspending the supply of our services.

We promise to do our best in ensuring the information provided via our website or emails is as accurate as possible by constantly monitoring the internet for the best flight deals, however we are reliant on those sources and therefore we cannot guarantee that the deals provided by us are as good as or better than offers made by other parties. Although the information we deliver covers a large range of providers, there might still be other direct or third-party service providers on the market that may be more appropriate or suitable for you than those identified by us. Any links to third-party websites are provided for your interest and convenience only. As those websites are operated and owned by third parties, we do not have any control over these websites and any products / services offered on those pages. Therefore we do not endorse, recommend or accept responsibility for such third parties or their services, websites, information, opinions or views provided by such third parties.

The information provided by us on flight deals should not be considered as being a recommendation or endorsement by us in respect to such third party providers. The information provided is for general purposes only, available to be used by you at your discretion in order to select the services that you feel are most suitable for your needs. You should not rely on the information provided without double-checking with the third party operators or agents and analyzing the market. The information and descriptions that we provide might not represent the complete description of the services and the full terms and conditions of such deals. Please ensure that you carefully read all the terms and conditions, privacy policies and features of any service before choosing it. We strongly suggest verifying such information on websites of these providers.

Ending the Contract:

Your rights on ending the contract depend on the circumstances in which you request the termination of the agreement.

  1. If there is something wrong with our services / performance the contract will end immediately and we will refund you pro-rata for the period of time when the services were not available to you. This includes situations where we have suspended our service (for example for technical reasons) for more than 10 days. Another situation could be an upcoming change in our services or terms of business which you do not agree with. It also includes severe delays in our services for reasons which are out of our control. You also have the right to end the contract if we have done something wrong.

  2. If you have changed your mind about the services - you will be refunded the full amount within the first 30 days of your purchase.

  3. In all other cases you are still entitled to end the contract at any time, however, you will not receive a refund for the purchase once we have started delivering our service to you.

To end the contract please contact us at [email protected] if you are a Premium member or click the Unsubscribe button within our emails if you are a Free member. Any refunds will be paid to you by the method you used for payment.

Wanderer Membership:

The cost of our Wanderer membership is detailed on our website and has several options depending on the subscription time period / term. The renewal will be for the same time period as selected within your first subscription. We reserve the right to increase the subscription renewal cost upon giving to you in writing at least 28 days’ notice prior to a renewal period/ term. Details on how to make payments are found on our website. You can pay by debit or credit card.

Automatic Membership Renewal:

Our Wanderer membership will automatically renew for a further term at the end of term. For example you you have chosen the 6 months option, at the end of those 6 months, the subscription will be automatically renewed by a further 6 months. If you do not wish for your membership to be renewed please contact us at least 7 working days prior to the expiry of your membership, informing us that you do not wish to renew.

Our Rights to end the contract:

We might end the contract if there is a breach in any of the terms of this agreement, the license agreement, the privacy or cookies policy. At any time we can end the contract if you do not make payment when due - 7 days after our final reminder. You must compensate us if you break the contract. We might charge you reasonable compensation for the costs we will incur as a result of you breaking the contract.

For the Free members, we are reserving the right to withdraw our service without any notice. For the Premium membership customers, we reserve the right to withdraw our service by providing 28 days’ notice and a pro-rata refund for the period in which our service will not be delivered as part of the package term.

Complaints: We welcome any questions, comments and queries at [email protected]

 

Legal Rights: We have the duty to supply services that are in conformity with this contract. None of the terms within this contract affects your legal rights.

Our Responsibility for any loss or damage suffered by you:

If Wandering Club Ltd fails to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract (or our failure to use reasonable care and skill) but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products, including the right to receive products which are: as described and match the information we provided to you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care.

We are not liable for business losses. We only supply our services for domestic and private use. If you use the Website for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Use of personal information - Please refer to our Privacy and Cookies Policy

Other Key Terms:

We might transfer our rights and obligations under these terms to another organisation in the unlikely and unforeseeable event of an acquisition. You are able to transfer your rights and obligations under these terms to another person only if we agree in writing. As the contract is between you and us, no other person has the rights to enforce any of its terms. Neither you nor us will need the agreement of any other person in order to end the contract or make changes to these terms.

If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

If we delay in enforcing this contract, this does not mean we can’t still enforce it at a later date. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date. For example, if you miss a payment and we do not follow up, but we continue to provide the product, we can still require you to make the payment at a later date.

Alternative dispute resolution: this is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact an alternative dispute resolution provider however, we are not members of any ADR at present. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.